Let's Hear It

Marta Tellado of Consumer Reports – Our Privacy is a Setting, and it Needs to be a Right

Marta Tellado’s new book Buyer Aware: Harnessing our Consumer Power for a Safe, Fair, and Transparent Marketplace is both an amazingly useful tool for today’s consumer to navigate the rat’s nest that is the modern marketplace and a manifesto for consumer freedom in the age of digital everything.

Marta talks with Eric about the dangers of the lack of standards in today’s digital world and how we can reawaken the “sleeping giant” of collective consumer power.

And for you nonprofits and foundations professionals out there, your audiences and your constituents are actually consumers first – making dozens of decisions every day that affect the success of your missions and your organizations. Hear how Marta is working to bring these two powerful worlds together.

Jacob Harold’s New Book Will Make Your Head Hurt (in a good way)!

Many of us spend a career doing something, gathering stories, ideas, skills, and things like that and think to ourselves, “Hmmm. All this stuff I’ve learned might make a good book,” and then go right back to the brewpub for another Hazy IPA.

Not Jacob Harold. Mind you, Jacob has had quite a rather distinguished career – he’s been a community organizer, a Bridgespan consultant, a Hewlett Foundation grantmaker, the CEO of Guidestar, and the co-founder of Candid, among other things. After stepping down from Candid, Jacob endeavored to write it all down – not in a self-congratulatory memoir (which is what Eric hopes to do when he gets home from the brewpub), but in an extremely comprehensive and articulate guide to doing good in the 21st century. The book, The Toolbox: Strategies for Crafting Social Impact is quite simply one of the very best guides of its kind that we have seen.

Eric sits down with his former colleague to discuss Jacob’s career and how to apply the nine tools for social change, and Eric tells Jacob why the book made his head hurt (in a good way).

Using The Science of Storytelling to Change the Narrative on Poverty and Wealth: Shanelle Matthews of Radcomms and Annie Neimand of Third Sector

If you aren't at the table, you’re on the menu, Shanelle Matthews and Annie Neimand remind us. In their new report, Broke: How the Nonprofit and Philanthropic Sectors Are Talking About Poverty—And How We Can Do Better, they note, “The stories we’re currently told about how the rich got rich, why the poor stay poor, and why people can’t “move up” place the blame on individuals instead of systems. This creates a vast network of oppression, propping up business as usual and allowing the rich to remain rich, while others suffer.”

Shanelle and Annie resolved to provide us with the tools we need to tell more accurate and liberating stories about poverty and wealth. This project was a collaboration between The Radical Communicators Network, the Center for Public Interest Communications, and the creative design agency Milli, and funded by the Bill and Melinda Gates Foundation.

Shanelle is the Communications Director for the Movement for Black Lives, the founder of the Radical Communicators Network, and our first repeat guest! She was joined by Annie Neimand of Third Sector, who at the time was the Research Director at the Center for Public Interest Communications at the university of Florida in Gainesville and is the first relative of a previous guest (her uncle Rich) to appear on the show.

 

Shanelle and Annie had a great conversation with Eric about the research project they designed and their terrific new resource to advance new narratives about poverty and wealth.

Ken Weine of the Metropolitan Museum of Art Has a Very Important Person on the Line

Ken Weine blows our mind. As the Chief Communications Officer and Senior Vice President for External Affairs at one of the most famous and (dare we say it?) important cultural, social, and historical institutions on the planet, he oversees the marketing and media for 43 exhibitions a year, not to mention the famous Costume Gala, debates around cultural appropriation, the challenge of removing donors’ names from the museum, regular protests on the steps of the museum, and on the day we spoke, a very important visitor. And that’s a semi-normal day.

Ken spoke with Eric about how he keeps all the plates spinning, and how he continues to try to breathe new life into a 150-year-old institution (maybe someone will name their child after him thanks to his amazing idea of Date Night at the Met!). More than that, we hear from one of the finest in the business about how we can use communications to significantly advance the goals of any organization.  

Jenn Hoos Rothberg of Einhorn Collaborative Dares You to Hope

If you work in the social sector, you know how hard this moment is.

You would be forgiven for feeling that our social and political world is spinning hopelessly out of control. Go ahead, belly up to the bar, or the ice cream section of your local supermarket, or whatever you do when you get that feeling.

On the other hand, Jenn Hoos Rothberg, the Executive Director of Einhorn Collaborative – a charitable foundation based in New York – might just give you a bit of hope.

She’s not naïve. She knows that things are tough. Trust is down and skepticism is up. People don't feel seen, heard, or valued, wherever they land on the ideological spectrum.                                                                                                            

Jenn says that we’re in a crisis of connection – we’re more alienated, lonely, and polarized than ever.

The result, of course, is tragic for the things many folks care about – the environment, women’s health, racial justice, hunger – you name it.

At Einhorn, she has launched an extraordinary new project called “A Call to Connection: Rediscovering the Transformative Power of Relationships.” She spoke with Eric out about how she is partnering with leaders in multiple sectors to better understand how vital human connection is to effectively address the challenges of our time.

We’re as cynical as the next pair of podcast hosts, but we hope this is one of those conversations that we hope will inspire you to engage and connect and feel good about what we can accomplish together.

Race Forward’s Jeff Chang: A Cultural Wing Walker and Oracle of the Zeitgeist Talks about Hip Hop, Chris Rock, and Moving Forward

Jeff Chang has such a special view of race and culture in America that it’s almost impossible to do him justice. He draws on his Hawaiian/Chinese roots and his background as a hip hop DJ and indie label founder to help us better understand culture, politics, the arts, and music.

Jeff was formerly the Vice President of Narrative, Arts, and Culture at Race Forward. He now serves as a Senior Advisor and leads the Butterfly Lab for Immigrant Narrative Strategy.  Jeff also served as the Executive Director of the Institute for Diversity in the Arts at Stanford University.

He has written for The Guardian, Slate, The Nation, the New York Times, the San Francisco Chronicle, The Los Angeles Review of Books, The Believer, Foreign Policy, N+1, Mother Jones, Salon, and Buzzfeed, and is the author of three really terrific books: Can't Stop Won't Stop: A History of the Hip-Hop Generation, Who We Be: The Colorization of America, and We Gon' Be Alright: Notes on Race and Resegregation.

Jeff and Eric discuss the political voice of hip hop, the Chris Rock/Will Smith Oscars moment, what it means to be an American, and a lot more. Tune in and listen to Jeff walk on wings!  

Disability Rights Advocate Emily Ladau Blows Our Minds Wide Open

When Emily Ladau appeared on Sesame Street at the age of ten, she probably didn’t realize that she was beginning a lifetime of advocacy for people living with disabilities. Emily is the author of Demystifying Disability: What to Know, What to Say, and How to Be An Ally, the Digital Content and Community Manager for the Disability & Philanthropy Forum, and a highly sought-after public speaker.

In a country were one in four people has some kind of disability, Emily has dedicated her life to providing a starting point and a safe space for people to learn about an issue that is hard for many to talk about, but which touches almost every life in our country on one way or the other.

Emily speaks with Eric about how important it is for us all to create a more inclusive society for people with disabilities. Then she blows him away with her mad comms skills…

Read the transcript here.

Aaron Belkin is a Stone-Cold Communications Genius

We don’t bandy about terms like these, but Aaron Belkin is a stone-cold communications genius. He was a leader of the communications strategy that helped end the so-called “Don’t Ask, Don’t Tell” policy that prevented gay and lesbian soldiers from serving openly in the military, and he followed that with a successful campaign to allow transgender individuals in the military to serve openly and have access to gender-affirming medical and psychological care.

Aaron’s book How We Won: Progressive Lessons from the Repeal of ‘Don’t Ask, Don’t Tell’ should be required reading in every communications class, and for that matter every nonprofit or foundation communications department everywhere.

Eric spoke with Aaron about his strategy to win on Don’t Ask, Don’t Tell and much more. Aaron is controversial, a little salty, and unafraid of taking on the conventional wisdom (and don’t get him started on George Lakoff).

We really think you’re going to enjoy this one.

Stupski Foundation‘s Glen Galaich Offers the Best Idea Yet for How Philanthropy Should Measure Success

Did you miss us? We missed you! Let’s Hear It has been on a brief hiatus but we’re thrilled to be back with what we think is a cracking great conversation with Glen Galaich, the CEO of the Stupski Foundation in San Francisco. Eric sits down (in person!) with Glen to discuss Glen’s colorful career as a drive time talk radio host, his full-throated endorsement of limited life philanthropy, and the ulcers he causes his communications director.

Glen also offers our favorite recommendation for how philanthropy should measure success. We think it’s just plain genius.

But don’t take our word for it – decide for yourself!

Jasmine Banks of UnKoch My Campus is Unafraid

Jasmine Banks is unafraid. As the Executive Director of UnKoch My Campus, she is fighting to preserve democracy and protect higher education from undue corporate donor influence. She and her colleagues are taking on a nationwide network of think tanks, "action" groups, and academics funded by Koch Industries and its many subsidiaries. And you think your day job is challenging.

 

Most recently, Jasmine's organization published a report that reveals a coordinated attempt to ban education about systemic racism in public schools and the teaching of what has come to be known as Critical Race Theory. Jasmine explains how she is pushing back against concerted efforts to foment culture wars in order to maintain the status quo.

 

We had a great conversation with Jasmine, who approaches her work with enthusiasm, joy, and great deal of grace.

Edgar Villanueva’s Quest to Decolonize Philanthropy

Edgar Villanueva is an author, activist, and expert on issues of race, wealth, and philanthropy. He is the Principal of the Decolonizing Wealth Project and Liberated Capital and author of the bestselling book Decolonizing Wealth, whose second edition was just released in August.

 

He advises a range of organizations including national and global philanthropies, Fortune 500 companies, and entertainment on social impact strategies to advance racial equity.

 

As a Native American who has worked in philanthropy for nearly two decades, Edgar has an important vantage point to analyze what works, what doesn’t, and how to improve philanthropy.

If You Are Very Lucky, Rich Neimand Will Make You Some Soup

Rich Neimand has spent his long career using his considerable marketing chops to advance important social causes.

His firm, Neimand Collaborative, has worked on a wide range of issues to improve education, protect the environment, improve people’s health, and promote financial inclusion, among many, many others.

At the center is his focus on uniting different audiences around common objectives using a creative approach that goes far beyond focus groups and polling (and includes time spent at the stove or performing personal ablutions).

Rich speaks with Eric about his life, politics, his colorful family, and why the creative process is like making soup.

Rinku Sen of the Narrative Initiative Shows Us Why What We Say Matters

It’s not easy to describe a guest as dynamic as Rinku Sen, but we’ll give it a shot. Rinku is the executive director of Narrative Initiative, co-president of the Women’s March Board, and author of two incredible books. As a political strategist, she has worked with the ACLU and PolicyLink, and her work on the “Drop the I Word” campaign has revolutionized the way media outlets talk about immigrants. As you can imagine, having Rinku on Let’s Hear It is a treat.  

 

In this exceptionally fun and interesting conversation, Rinku talks about her experience in journalism school, the history behind the term “systemic racism,” and how to ask the right questions to get the most useful answers. We’re aware that we say this every time, but it truly is not a conversation to miss.  

 

In sadder news, this episode marks the end of the intrepid Maggie Brown’s tenure as our producer and audio editor. Let’s Hear It might not be the same without them, but we’re so thrilled about this new chapter of their life as they move to Japan to teach English. Give it up for Maggie!

 

P.S. This does mean we’re in the market for a new audio editor! If you know someone who knows someone who may be interested, don’t hesitate to let us know.

Living the Work: Precious Stroud of the BlackFemaleProject

Precious Stroud is a Let’s Hear It guest like no other. With a career that unites communication, higher education, and storytelling, she has created spaces where there weren’t spaces before and asked questions few have thought to ask. We’re very lucky to have her on the show.

Precious’s CV, like so many remarkable guests we’ve had on the podcast, is a doozy. She founded PJS Consultants to provide much-needed services to do-gooding organizations. Her work on Love Action Reaction focuses on community wellbeing and COVID-19 safety, and, just because she can, she also founded the BlackFemaleProject, which lifts up, shares, and reacts to Black female voices and stories in the industry.

This was a great conversation that will help you examine the stories of others and how you choose to tell them. Don’t miss out on this episode, please and thank you.

Kris Putnam-Walkerly: News Flash – Philanthropy is Messed Up

Maybe working in philanthropy is like attending a large Thanksgiving family gathering. There are folks you dearly love, folks you put up with, and folks who need a bit of a talking to. Kris Putnam-Walkerly knows this as well as anyone. She is a philanthropic advisor with a long history in the field, and she isn’t afraid to tell Uncle Irving that he needs to straighten up and fly right (so to speak).

Kris’s new book Delusional Altruism: Why Philanthropists Fail To Achieve Change and What They Can Do To Transform Giving addresses the long list of things that prevent philanthropists from succeeding in their work. It’s a firm but kind look at how to make a difference.

Eric spoke with Kris about her career, her book, and her advice to her colleagues about how to avoid the many pitfalls that philanthropists can avoid as they seek to transform their giving practices.

(And if you stick around to the VERY END, you can hear the Let’s Hear It theme song performed by its creator John Allee complete with lyrics!)

Lowell Weiss Got Yelled at by the President and Other Tales of Derring-Do

Sometimes we need a little breath of fresh air during the workday. This week’s guest on Let’s Hear It might just do the trick. Lowell Weiss, President of Cascade Philanthropy Advisors, is probably one of the most genial guests we’ve had the pleasure of speaking with.  

 

From his behind-the-scenes perches at the Atlantic Monthly, the Bill and Melinda Gates Foundation, and the White House, Lowell has seen it all, done it all, and kept a marvelously cheerful attitude throughout – even after getting a talking to from the President of the United States.

 

Lowell talks about his new project – helping to run the Leap of Reason Ambassadors Community – which brings together nonprofit and civic leaders, funders, and public officials to help improve philanthropy.

We hope you enjoy this episode just as much as Eric has enjoyed his decades-long friendship with Lowell!

SF Foundation's Valerie Goode Has Never Seen Her Office

Valerie Goode has been the Vice President of Marketing and Communications at the San Francisco Foundation for a year now, but she has yet to set foot in her office. She has also led communications at a community foundation dedicated to advancing racial equity and economic inclusion at a moment when the challenges and opportunities have never felt more powerful.

Valerie has done it all with extraordinary aplomb and good humor. Eric spoke with her about her fascinating career (she was once in charge of background checks for the Governor of Massachusetts!), growing up as a Black woman in Maine, and how she has woven together her many experiences to advance the work of the San Francisco Foundation. If you are a communications professional or hope to become one someday, this will be an especially valuable conversation.  

Andy Goodman - Why Bad Zoom Calls Happen to Good Causes

This week, it is our pleasure to share Eric’s conversation with Andy Goodman – a master storyteller, writer, and communications Swiss Army knife. Andy is Director of the Goodman Center and he is the author of a very helpful new resource – Unmuted: What Works, What Doesn’t, and How We Can All Do Better When Working Together Online. Just in time, huh?

Andy and Eric have worked together since the 20^th Century, if you can believe it. After this discussion, you will also feel like you’ve known Andy since Destiny’s Child was on the pop charts. Andy teaches us that we can all do the things we do better. This interview is sure to make you sprint to the Goodman Center website and sign up for a training or download a resource about how to be better at meetings, presentations, or storytelling. Enjoy!

There's News About Young People and Democracy - And It's a Little Scary

We’re back at Let’s Hear It with a great interview from Kirk! We had the remarkable pleasure (mixed with a little pain) of hearing Dr. Roberto Stefan Foa and Daniella Wenger from the University of Cambridge talk about their study of the future of democracy and young peoples’ involvement in it. What may seem like another dive into Kirk’s deepest, darkest fears actually is a thoughtful analysis of all the ways democracy has been failing young people in this country, especially after the 2008 economic collapse, during the mass unemployment of 2020, and in light of the racism built into the system.

Listen to hear all about the study, how to keep young people engaged in politics, and how to keep making democracy better.

Trabian Shorters and the Genius of "Asset Framing"

We are incredibly excited to have Trabian Shorters as our guest this week. Trabian, who runs BMe Community, has helped change the way so many of us communicate. He has drawn upon an amazing combination of brain science and good old hacking to help people across the nonprofit world understand the power of defining people by their aspirations and talents rather than their challenges.

We really hope you’ll enjoy this amazing conversation as much as we did.